Emotional intelligence is an essential element of effective leadership and management. It will increase your performance in many areas including the ability to motivate and influence others to get the results you want.
Typical results of emotionally intelligent organizations are:
- 27% Increased profitability over low EI companies
- Higher retention of top performers
- Better recruitment of talent
- Greater productivity
Emotional intelligence is about self-awareness; how you interact with others, your adaptability, stress management and mood. You can use Emotional Intelligence to:
- Know yourself and understand others
- Make better decisions
- See and seize opportunities
- Identify problems before the escalate
- Manage difficult situations effectively
Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship, if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.
Learn to talk honestly with your co-workers at all levels of your organization with productive conversations that are both refreshing and necessary. Once you put crucial conversations into practice all aspects of your business get better. This is a powerful tool that will positively affect all aspects of your life.
- Prepare for high-stakes situations with a proven technique
- Transform anger and hurt feelings into powerful dialogue
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Improve nearly every professional and personal relationship
Company growth and careers are limited until leaders and managers learn to delegate. Sharpen your delegation and authority sharing skills to get more out of your employees in this informative session. Participants will:
- Learn what to delegate
- Determine the criteria for authority sharing
- Define the accountability process
- Learn how to go from “complaint” to “request”
- The crucial difference between important vs. urgent
- How to structure the work of others
- SMART goals
- Building trust
- Managing commitments
To succeed in your job you must help others grow. By coaching the performance of your direct reports you get more done in less time—and ensure both yours and the company’s future. In this session participants will:
- Learn the key differences between managing, leading and coaching
- Identify performance gaps in existing work relationships
- Plan and conduct a coaching session
- How to coach the learning curve
- Using the proven TO GROW Model
